Legacy Process Modernization & Cloud Claims Platform
Insurance Organization
Overview
An insurance network with millions of active policies processed auto and property claims using paper filings and legacy mainframe databases. A single ...
Business Challenge
An insurance network with millions of active policies processed auto and property claims using paper filings and legacy mainframe databases. A single claim required manual transfer across 4 systems, resulting in an average processing delay of 21 days and high administrative claim handling costs.
HyperCode Solution
HyperCode orchestrated a complete digital transformation. We designed a modern claim intake web portal, implemented optical character recognition (OCR) data capture interfaces, and migrated legacy mainframe workflows to Microsoft Azure cloud databases.
Implementation & Consulting Strategy
We established secure cloud sync pipelines to migrate legacy IBM database schemas to Azure SQL. We built a modern React web portal for policyholders to upload media and submit claims directly. We integrated machine learning OCR services to automatically extract details from upload photos and repair invoices, triggering automated approval workflows.
Business Results & Outcomes
The digital claims platform slashed processing times from 21 days to less than 24 hours, cut claim handling administrative costs by 45%, and increased policyholder satisfaction metrics by 65%.
Project Information
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